Your Data on Gbaje App Fully Secured

1 Introduction

Gbaje App is a trusted online Sports Betting and casino platform in Bangladesh. We place the highest importance on our users' privacy. This Privacy Policy explains how Gbaje App collects, stores, and uses your personal data.

By using the Gbaje App website or mobile app, you agree to this Privacy Policy. Please read it carefully before using the platform. Feel free to contact us if you have any questions.

2 Data collection

Gbaje App collects various types of information to deliver its services. Data is collected in two ways — directly from you and automatically through your use of the platform.

Directly Collected Information:

• Name, mobile number, and date of birth provided at registration
• National ID or passport details submitted for KYC verification
• Mobile banking or bank account details provided at the time of payment
• Information shared when contacting the support team
• Optionally provided email address and profile details

Automatically Collected Information:

• Device type, operating system, and browser version
• IP address and approximate geographic location
• Platform activity logs (login time, betting history)
• Cookie & Session Data

3 Data usage

Gbaje App uses collected data solely for specified purposes. Your information is never used for any unauthorized purpose.

Your data may also be used to send you personalized offers and bonuses (with your consent), for platform improvement analytics, and to maintain customer service quality.

4 Data retention & duration

Gbaje App retains your data only for as long as necessary. Data is kept while your account remains active. Even after account closure, certain data may be retained for a specified period:

• Financial transaction records: up to 7 years (legal obligation)
• KYC documents: 5 years after account closure
• Support Communication Records: 2 Years
• Login & Activity Logs: 1 Year
• Cookie data: until end of session or a maximum of 1 year

5 Data sharing

Gbaje App never sells your personal data. However, limited information may be shared with third parties in the following specific circumstances:

• Payment provider: Only the necessary payment information for processing transactions via bKash, Nagad, Rocket, or your bank
• KYC verification services: Approved third-party organizations for identity verification
• Law Enforcement: Under court order or legal obligation
• Anti-Money Laundering: Details of suspicious transactions upon request by government regulatory authorities

Before sharing your information with any third party, a confidentiality agreement is signed to ensure they protect your data to the same standard.

6 Cookie Policy

Gbaje App uses cookies to enhance your platform experience. Cookies are small text files stored on your device. We use the following types of cookies:

• Essential cookies: Required to maintain login sessions and ensure security — these cannot be disabled
• Functional Cookies: To remember your preferred language and settings
• Analytics cookies: For analyzing platform usage and improving service quality

You can manage cookies through your browser settings. However, disabling essential cookies may affect certain platform features.

7 Your Rights

As a Gbaje App user, you have several important rights regarding your data:

• Right to know: You can request details of what data we hold about you
• Right to Rectification: You may request corrections to any inaccurate or incomplete information
• Right to erasure: You may request deletion of your data under certain conditions
• Right to restrict processing: You may request that data usage be restricted in specific circumstances
• Right to portability: You can request your data in a machine-readable format
• Right to Object: You may object to certain types of data processing

To exercise any of these rights, contact our support team. Requests will be responded to within 30 business days.

8 Child Protection

Gbaje App strictly refrains from serving anyone under the age of 18. We do not knowingly collect data from minors. If a child creates an account without a guardian's knowledge:

• If a parent or legal guardian contacts us, the account will be closed immediately
• All collected data will be securely deleted
• Deposited funds will be returned

9 Security measures

Gbaje App maintains industry-standard security measures to protect your data:

• SSL/TLS Encryption: All data transfers are protected with 256-bit encryption
• Two-factor authentication (2FA): An additional security layer applied at account login
• Firewall protection: Advanced firewall systems to prevent unauthorized access
• Regular security audits: Periodic audits conducted by independent security experts
• Data backup: Encrypted backups stored regularly on secure servers
• Access Controls: Employees have access only to the data they need

In the event of a data breach (which is extremely rare), we will notify the affected users and relevant regulatory authorities within 72 hours and take immediate steps to limit any damage.

10 Third-party services

The Gbaje App platform may integrate certain third-party services, such as payment gateways and analytics tools. These services have their own privacy policies, which are outside Gbaje App's control.

• Privacy agreements signed with all third-party service providers
• Only the information necessary to deliver the service is shared with them
• Third parties may not use your information for their own commercial purposes

11 Policy changes

Gbaje App may update this Privacy Policy from time to time. Users will be notified of any significant changes via in-app notifications or email.

• The date of any change will always be shown at the top of this page
• Continued use of the platform after any changes will be considered acceptance of the updated policy
• If you do not agree with any changes, you may request to close your account
• At least 30 days' notice will be given before any significant changes

12 Contact

For any questions, concerns, or requests regarding the Privacy Policy, please contact our Data Protection team:

• Email: [email protected]
• Live Chat: via the platform's chat support
• Hours: 7 days a week, 24 hours a day